Shipping Policy

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Shipping Policy for COSCUT Online Marketplace

Last Updated: 15 Dec 2023

Thank you for shopping at COSCUT! We want to ensure that your shopping experience is enjoyable and convenient. Please review our shipping policy below:

1. Order Processing:

• Orders are typically processed and dispatched within 1-3 business days after payment confirmation.
• Please note that orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods:

• We offer various shipping options based on your location and preferences.
• Standard shipping: Estimated delivery time [5-7] days.
• Expedited shipping: Estimated delivery time [2-4] days.

3. Shipping Costs:

• Shipping costs are calculated at checkout based on the selected shipping method and your delivery address.

4. International Shipping:

• For international shipping please visit our international website www.coscut.com.au

5. Tracking Information:

• Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.

6. Shipping Delays:

• While we strive to meet delivery timelines, unforeseen circumstances such as weather conditions or carrier delays may affect delivery times. We appreciate your understanding in such situations.

7. Shipping Address:

• Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrectly provided addresses.

8. Lost or Stolen Packages:

• If your package is lost or stolen, please contact our customer support team, and we will assist you in resolving the issue.

9. Returns Due to Shipping Issues:

• If your order is returned to us due to an incorrect address or delivery failure, additional shipping charges may apply for reshipment.

10. Contact Information:

• For any questions or concerns regarding shipping, please contact our customer support team at customer.support@coscut.com.au

COSCUT reserves the right to update or modify this shipping policy at any time. Please check this page periodically for the latest information.

Thank you for shopping with COSCUT!